FAQs

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How do I find out about my council tax band?

Look on Ceredigion county council website for more information or give them a call

What day is my bin collection?

You can find out when your bin day collection is on the Ceredigion County Council website, alternatively you are able to give them a call and they will be able to advise you further.

When will I get my deposit back?

This is a very popular question; you will receive your deposit back once the tenancy agreement has come to an end and the property has been checked /inspected. After your last date at the property, deposits are usually returned within the next 5 days not unless there is dispute which may hold up the process slightly. 

Do you have a complaints procedure?

Yes, we do, for further information please pop us and email or give our offices a call and we will be able to advise you further.